FAQ
Product Suitability & Usage
Is it suitable for sensitive skin?
Yes, SMARTEXFO features ultra-soft bristles, designed in Japan, making it one of the softest available. It’s gentle on the skin (avoid prolonged use on the same spot).
Can it be used without connecting to a water hose?
Yes, it supports three modes: Effortless Shower Connection, Anywhere Use Mode, and Hose-Free Long-Handle Reach. It can be used electrically without a water hose (with or without the handle).
Can it be used to apply body lotion or body oil?
Yes, it can. SMARTEXFO serves as a Shower Companion and can be used for Dry Brushing, as a Massage Tool, for Facial Cleansing, Foot Care, and applying moisturizers and body oils.
Hygiene & Cleaning
Will it breed bacteria?
No. The medical-grade silicone brush head is antibacterial and resistant to bacteria growth, even in humid environments.
How do I clean the brush head?
Simply rinse the entire device under running water for quick and easy cleaning.
Power & Charging
Does it need to be charged?
Yes, it does. Depending on your usage frequency and duration, a single charge can last from half a month to a month.
How do I charge SMARTEXFO?
It comes with a detachable battery and supports wireless charging for effortless power-ups.
How long does one charge last?
With 30-minute bath sessions, it can be used 8-12 times on a single charge.
Safety & Warranty
Is there a risk of electric leakage?
No. SMARTEXFO is designed with IPX6 waterproof protection and operates at a safe 5V voltage, ensuring no electric leakage.
What is the warranty period?
A 2-year warranty is provided with a replacement-only policy for worry-free use.